Sony has confirmed that a data breach was the cause for the PSN outage. In a vague letter to customers, the gaming giant warned that 70 million users’ personal information was compromised. In addition, it fears credit card details were also included in the loss.
On April 17, an unknown number of PSN and Qriocity accounts were compromised. As a result, Sony shut things down in an attempt to mitigate the situation, allowing it time to correct underlying issues and launch a full investigation. Initially, the service outage was blamed on Anonymous, considering the group’s past actions against the Japanese electronics giant.
“Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained,” Sony’s letter explained [click here for the full letter].